Gerencia del servicio : (Registro nro. 25223)

Detalles MARC
000 -LEADER
fixed length control field 01199nam a2200301 a 4500
001 - CONTROL NUMBER
control field 000141235
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250331185300.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160511s2014 ck a er 000 0dspa d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789587710823
040 ## - CATALOGING SOURCE
Original cataloging agency CO-CtgCURN
Language of cataloging spa
Transcribing agency coctgcurn
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title spa
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number P949
Edition information 21
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Prieto Herrera, Jorge Eličer.
245 10 - TITLE STATEMENT
Title Gerencia del servicio :
Remainder of title la clave para ganar todos /
Statement of responsibility, etc. Jorge Eliécer Prieto Herrera.
250 ## - EDITION STATEMENT
Edition statement Tercera edicion.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Bogota :
Name of publisher, distributor, etc. ECOE,
Date of publication, distribution, etc. 2014.
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 199 páginas :
Other physical details ilustraciones en blanco y negro ;
Dimensions 24 cm.
490 0# - SERIES STATEMENT
Series statement Ciencias empresariales
-- Mercadeo y ventas
500 ## - GENERAL NOTE
General note Incluye datos biograficos del autor.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Incluye bibliografaa.
520 ## - SUMMARY, ETC.
Summary, etc. Este libro despertara en el interes por el servicio, donde las empresas han tratado de mejorar su eficiencia mediante la implementación de la filosofia del servicio al cliente.
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Mercadeo.
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Servicio al cliente.
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Relaciones con los clientes.
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Satisfacción del consumidor.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Libros
Classification part 658.812
Item part P949
Existencias
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Inventory number Total checkouts Full call number Barcode Date last seen Price effective from Koha item type Public note
    Dewey Decimal Classification     General Miguel Henríquez Castañeda Miguel Henríquez Castañeda General 03/31/2025 023129   658.812 P949 023129 03/31/2025 03/31/2025 Libros 650-ADMINS