000			02221nam a2200349 a 4500
005			20260701202225.0
006			m d
007			cr cnu---uuuuu
008			130302s2013 s 000 0 eng d
020			_a9783642331435 _q(electronic bk.)
020			_a3642331432 _q(electronic bk.)
020			_a9783642331428
040			_aCO-CtgCURN _bspa _ccoctgcurn
082	0	4	_a658.500285
245	0	0	_aFundamentals of business process management _h[electronic resource] / _cMarlon Dumas ... [et al.].
260			_aBerlin ; ; _aNew York : : _bSpringer,, _c2013.
260		1	_c2013.
300			_a1 recurso en línea (xxvii, 399 p.) : _bill.
336			_atexto _btxt _2rdacontent
337			_acomputador _bc _2rdamedia
338			_arecurso en línea _bcr _2rdacarrier
504			_aIncluye referencias bibliográficas e índice.
520			_aBusiness Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers.
505	0		_aIntroduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative process analysis -- Process redesign -- Process automation -- Process intelligence.
533			_aElectronic resource. _bDordrecht : _cSpringer Netherlands, _d2013.
650		0	_aNegocios _xProcesamiento de datos _xGestión.
650		0	_aReingeniería (Gestión)
700	1		_aDumas, Marlon.
852			_aMHC _bMHC _cCF _h658.500285 _iF981
856	7		_uhttps://unicurn.sharepoint.com/:b:/s/biblioteca/EY2D8_QXOodFnkGSw6Qa6NEB0FIdW4iBnfcw3V6hdyIrKw?e=sW4dW6 _z<img src="/screens/gifs/go4.gif" alt="Go button" border="0" width="21" height="21" hspace="7" align=middle"> Vea este libro electrónico
942			_cCF _h658.500285 _iF981 _2ddc
999			_c29495 _d29495