@book{35679,
	author = {Kaplan, Robert S., and Norton, David P.,},
	title = {El cuadro de mando integral :},
	publisher = {Editorial Planeta Colombiana,},
	year = {2016.},
	series = {Paidós empresa},
	address = {Bogotá :},
	edition = {1a edición en el sello Paidós Empresa.}
}