@book{32489,
	author = {Macdonald, John,},
	title = {Resolver los conflictos con exito en una semana /},
	publisher = {Gestion 2000,},
	year = {cop. 2004.},
	series = {Habilidades esenciales.pasos para alcanzar el exito},
	address = {Barcelona :},
	note = {Tit. orig.: Successful communication al work in a week.}
}