02221nam a2200349 a 4500 20260701202225.0 m d cr cnu---uuuuu 130302s2013 s 000 0 eng d 9783642331435 (electronic bk.) 3642331432 (electronic bk.) 9783642331428 CO-CtgCURN spa coctgcurn 658.500285 Fundamentals of business process management [electronic resource] / Marlon Dumas ... [et al.]. Berlin ; ; New York : : Springer,, 2013. 2013. 1 recurso en línea (xxvii, 399 p.) : ill. texto txt rdacontent computador c rdamedia recurso en línea cr rdacarrier Incluye referencias bibliográficas e índice. Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers. Introduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative process analysis -- Process redesign -- Process automation -- Process intelligence. Electronic resource. Dordrecht : Springer Netherlands, 2013. Negocios Procesamiento de datos Gestión. Reingeniería (Gestión) Dumas, Marlon. MHC MHC CF 658.500285 F981 https://unicurn.sharepoint.com/:b:/s/biblioteca/EY2D8_QXOodFnkGSw6Qa6NEB0FIdW4iBnfcw3V6hdyIrKw?e=sW4dW6 <img src="/screens/gifs/go4.gif" alt="Go button" border="0" width="21" height="21" hspace="7" align=middle"> Vea este libro electrónico CF 658.500285 F981 ddc 29495 29495 0 0 ddc 0 658_500285000000000_F981 0 CF MHC MHC CF 2025-03-29 0 658.500285 F981 2025-03-29 17:09:42 CF 2025-03-29