@book{29494,
	author = {Dumas, Marlon., and La Rosa, Marcello., and SpringerLink (Online service)},
	title = {Fundamentals of Business Process Management},
	publisher = {Springer Berlin Heidelberg : : :},
	year = {2018.},
	address = {Berlin, Heidelberg : : :},
	edition = {Segunda edición.},
	url = {https://unicurn.sharepoint.com/:b:/s/biblioteca/ESC7RtbHFDNClJYV38hQ9QsBiEMAIRRxfiIpvZooj3nmYA?e=g99iet}
}