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Fundamentals of business process management [electronic resource] / Marlon Dumas ... [et al.].

Colaborador(es): Tipo de material: TextoDetalles de publicación: Berlin ; ; New York : : Springer,, 2013.; 2013.Descripción: 1 recurso en línea (xxvii, 399 p.) : illTipo de contenido:
  • texto
Tipo de medio:
  • computador
Tipo de soporte:
  • recurso en línea
ISBN:
  • 9783642331435
  • 3642331432
  • 9783642331428
Tema(s): Clasificación CDD:
  • 658.500285
Recursos en línea:
Contenidos:
Introduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative process analysis -- Process redesign -- Process automation -- Process intelligence.
Resumen: Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers.
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Libros electrónicos Miguel Henríquez Castañeda Libros electrónicos 658.500285 F981 (Navegar estantería(Abre debajo)) Disponible

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Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers.

Introduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative process analysis -- Process redesign -- Process automation -- Process intelligence.

Electronic resource. Dordrecht : Springer Netherlands, 2013.

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